Data Center Management

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Reduce Costs and Enhance Service Levels with Akibia's Data Center Management Services

Akibia's Data Center Management clients rely on Akibia to manage their data center through a combined on-shore and off-shore delivery model. The process of designing the right data center management solution for our clients is based on a comprehensive assessment of their requirements and goals.  Akibia's Data Center Management service includes server, storage, database, network and security management, as well as systems, network and database administration, backup and recovery and web infrastructure services. Akibia offers:

  • End-to-end 24x7 IT infrastructure monitoring & management, service availability, performance and capacity monitoring & management
  • World-class ITIL-compliant service management tools and processes as well as access to world-class domain expertise 24x7x365
  • Proactive problem identification and preemptive problem resolution
  • Vendor and third-party supplier management

By leveraging Akibia to manage their data center, clients benefit from enhanced cost of ownership, improved service availability, a single point of contact, and a flexible delivery model.

The Akibia Difference

  • Single Point of Contact – With deep technical knowledge across a wide range of server, storage, network and security platforms as well as operating systems and software, we provide best-in-class data center support and management solutions for our clients’ multivendor data center environments. Consolidating service providers into a single point of contact provides considerable cost savings and peace of mind for our customers and eliminates challenges related to managing multiple vendors and contracts. Whether a client is looking to Akibia to support or manage their data center, we will ensure they receive the optimal solution and highest standard of support.
  • Focus on Service – Founded as an independent services provider in 1988, Akibia’s cumulative knowledge, expertise, experience and best practices supporting, managing and optimizing mission–critical data centers enables us to deliver the highest quality of service and support.
  • Customer–Centric Services Philosophy – Akibia’s service philosophy is premised on enabling and empowering our clients and delivering a solution that meets their needs. Everything we do at Akibia emphasizes providing exceptional service and an excellent customer experience. Our TLC² philosophy motivates every employee to always ‘Think Like a Customer,’ promoting Trust, Loyalty and Commitment.
  • Our Data Center Expertise – Akibia’s deep technical knowledge across a wide range of server, storage, network, security and software platforms ensures we provide best–in–class services and support for our clients’ data centers.
  • Cost–Effective Support Alternative – In addition to focusing on providing excellent service, Akibia’s hallmark flexibility enables us to deliver cost–effective solutions that are tailored to the unique requirements of each client. Our customized and consultative approach to designing support solutions ensures clients are not over-supported - or paying for services they do not need. As an independent advisor, we help clients leverage their existing infrastructure by providing support for all the systems in their environment, including end-of-life systems. 
  • Improved Systems Performance and Uptime – Akibia’s remote monitoring capabilities enable clients to analyze and optimize the performance of their infrastructure as well as avert potential issues that could cause downtime.
  • Our Customers - With over 20 years experience supporting complex multivendor data center environments, and over 800 clients, we have worked with some of the most demanding, high-availability data centers in the world, ensuring they are optimized for availability and performance.
  • Flexible Delivery Model - Akibia's multi-shore delivery capabilities allow us to custom design the right data center management solution for each client.